http://socialcontactcenter.wordpress.com Hacia un nuevo modelo de Call Center Wed, 23 Nov 2011 17:57:16 +0000 es hourly 1 http://wordpress.com/ http://s2.wp.com/i/buttonw-com.png http://socialcontactcenter.wordpress.com http://socialcontactcenter.wordpress.com/2011/11/23/expo-2011/ http://socialcontactcenter.wordpress.com/2011/11/23/expo-2011/#comments Wed, 23 Nov 2011 17:57:15 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=368 ]]> http://socialcontactcenter.wordpress.com/2011/11/23/expo-2011/feed/ 0 ivannavas http://socialcontactcenter.wordpress.com/2010/11/26/internet-y-las-redes-sociales-protagonizan-la-nueva-atencion-al-cliente/ http://socialcontactcenter.wordpress.com/2010/11/26/internet-y-las-redes-sociales-protagonizan-la-nueva-atencion-al-cliente/#comments Fri, 26 Nov 2010 12:39:02 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=338 Sigue leyendo →]]> http://socialcontactcenter.wordpress.com/2010/11/26/internet-y-las-redes-sociales-protagonizan-la-nueva-atencion-al-cliente/feed/ 0 ivannavas http://socialcontactcenter.wordpress.com/2010/11/10/jornadas-relacion-cliente-call-center-de-ifaes/ http://socialcontactcenter.wordpress.com/2010/11/10/jornadas-relacion-cliente-call-center-de-ifaes/#comments Wed, 10 Nov 2010 10:07:35 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=326 Sigue leyendo →]]> http://socialcontactcenter.wordpress.com/2010/11/10/jornadas-relacion-cliente-call-center-de-ifaes/feed/ 0 ivannavas http://socialcontactcenter.wordpress.com/2010/11/04/ultimos-dos-dias-para-participar-en-el-estudio-nuevos-canales-en-atencion-al-cliente-y-contact-center/ http://socialcontactcenter.wordpress.com/2010/11/04/ultimos-dos-dias-para-participar-en-el-estudio-nuevos-canales-en-atencion-al-cliente-y-contact-center/#comments Thu, 04 Nov 2010 11:21:29 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=321 Sigue leyendo →]]> http://socialcontactcenter.wordpress.com/2010/11/04/ultimos-dos-dias-para-participar-en-el-estudio-nuevos-canales-en-atencion-al-cliente-y-contact-center/feed/ 0 ivannavas LogoNC http://socialcontactcenter.wordpress.com/2010/10/28/atencion-al-cliente-online-a-traves-de-redes-sociales/ http://socialcontactcenter.wordpress.com/2010/10/28/atencion-al-cliente-online-a-traves-de-redes-sociales/#comments Thu, 28 Oct 2010 08:24:11 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=315 Sigue leyendo →]]> http://socialcontactcenter.wordpress.com/2010/10/28/atencion-al-cliente-online-a-traves-de-redes-sociales/feed/ 1 ivannavas Atención Online a través de Redes Sociales http://socialcontactcenter.wordpress.com/2010/10/27/una-nueva-compania-en-el-sector-de-atencion-al-cliente/ http://socialcontactcenter.wordpress.com/2010/10/27/una-nueva-compania-en-el-sector-de-atencion-al-cliente/#comments Wed, 27 Oct 2010 12:06:44 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=311 Sigue leyendo →]]> http://socialcontactcenter.wordpress.com/2010/10/27/una-nueva-compania-en-el-sector-de-atencion-al-cliente/feed/ 0 ivannavas Consultoria internet atencion al cliente y contact center http://socialcontactcenter.wordpress.com/2010/09/20/las-redes-sociales-y-el-contact-center-%c2%bfhacia-el-crc-2-0/ http://socialcontactcenter.wordpress.com/2010/09/20/las-redes-sociales-y-el-contact-center-%c2%bfhacia-el-crc-2-0/#comments Mon, 20 Sep 2010 09:21:24 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=309 Sigue leyendo →]]> http://socialcontactcenter.wordpress.com/2010/09/20/las-redes-sociales-y-el-contact-center-%c2%bfhacia-el-crc-2-0/feed/ 0 ivannavas http://socialcontactcenter.wordpress.com/2010/09/16/estadisticas-de-twitter-en-el-mundial/ http://socialcontactcenter.wordpress.com/2010/09/16/estadisticas-de-twitter-en-el-mundial/#comments Thu, 16 Sep 2010 08:45:49 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=302 Sigue leyendo →]]> http://socialcontactcenter.wordpress.com/2010/09/16/estadisticas-de-twitter-en-el-mundial/feed/ 1 ivannavas Imagen 1 Imagen 2 http://socialcontactcenter.wordpress.com/2010/09/09/atencion-al-cliente-2-0-sirvase-usted-mismo/ http://socialcontactcenter.wordpress.com/2010/09/09/atencion-al-cliente-2-0-sirvase-usted-mismo/#comments Thu, 09 Sep 2010 14:55:18 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=296 Sigue leyendo →]]> http://socialcontactcenter.wordpress.com/2010/09/09/atencion-al-cliente-2-0-sirvase-usted-mismo/feed/ 1 ivannavas http://socialcontactcenter.wordpress.com/2010/09/08/un-nuevo-caso-de-atencion-al-cliente-en-internet/ http://socialcontactcenter.wordpress.com/2010/09/08/un-nuevo-caso-de-atencion-al-cliente-en-internet/#comments Wed, 08 Sep 2010 11:27:47 +0000 Ibn http://socialcontactcenter.wordpress.com/?p=291 Sigue leyendo →]]> http://socialcontactcenter.wordpress.com/2010/09/08/un-nuevo-caso-de-atencion-al-cliente-en-internet/feed/ 0 ivannavas Atención al cliente Online de Mercadona